The Indian Speciality offers a simple and easy 7-days return policy to our customers. You can conveniently return or exchange any item within 7 calendar days from the date of delivery.
Please do not accept any order if seal is broken/unsealed at the time of delivery.
All returned items must be unused and unwashed for hygiene reasons; and returned with original packaging and tags in place. Items without tags will not be accepted.
All items purchased from The Indian Speciality can be returned for a full refund within 10 calendar days from the date of delivery (as recorded by the shipping provider)
The customer will receive a Wallet Credit in lieu of the refund with an option to transfer the amount to their Bank Account within 7 days of receiving the Wallet Credit.
NOTE: The shipping charge is not refundable.
Once we receive the returned products, a quality check will be performed on the items by our quality team.
This is subject to the return having met the following requirements:
• The items should be unused and unwashed for hygiene reasons.
• The product should have the original packaging and tags in place.
Items without the original tags will not be accepted.
• They should be returned within 7 calendar days from the delivery date.
• In case you receive a damaged/defective, The Indian Speciality should be notified within 24 hours of receipt.
• If you choose to self-ship the products, they should be dispatched within 48 hours after the return request is raised.